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MWSBIKE.com    

Canadian Buyers - Ordering, Payment, Shipping :

Right now, this website is designed to accept orders from the U.S. customers. Sorry about the inconvenience.

However, Canadian buyers can email us " sales@mwsbike.com " with your ordering details, such as your Name, Address' postal code/province, contact Phone#, item names/model#, Quantity, and Desired delivery dates.
(Don't include any credit card number in your Email).  
Then we will contact you back within 1 business day (via fax, phone or email), give you the quote of shipping rates, estimate delivery time, and if you agree with the total amount of the order, we will email or fax the order form for credit card payment information.  
Buyers have to fill up the credit card information, address, phone number, and sign and date the order form.  
The completed order form can be returned back to us, by Fax or email (if you have computer scanner).  
A private toll free fax number (listed on the form) for Canadian buyers for your convenience.  

We accept (Visa, MasterCard, Discover card, or American Express) credit card payments from Canadian buyers with a valid Canadian billing address. Due to card payment policy, we only ship to your Canadian billing address. 

 

We now use either FedEx or US Postal service to ship out orders to Canada, and buyers are responsible for any taxes, customs fees, carrier charges which may be assessed in Canada. Our order total amounts only include price amount of merchandise, and shipping fees.  (We do not use UPS to ship orders to Canada, due to their unreasonable brokers fees billed to buyers/recipients in the past.)

 

Taxes, duty, customs fees, broker fees, delivery agent charges and so forth which may be assessed in Canada are not included in what we will bill you, and are your responsibility. If you have not ordered from the US before, we suggest you check with your Postal office, Customs Office and/or the local address of the carrier, so you can be aware of any charges which may be payable by you upon receipt of the package.

 

NOTE: If you refuse the package or if it is returned to us for any reason (such as wrong address, etc.), we will credit you for the amount of the merchandise if and when the merchandise is recovered by us. 10% restocking charge applies. We will not refund freight out. Freight back to us is assessed as well. It will be deducted from your payment.

 

 

 

 

 

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